The fine print, unfine
Transparency is the whole business model — that includes what happens to your phone number.
Exactly what you type into our quote form: name, phone number, ZIP code, water source, and any notes you add. If you call or text, we keep your number and what we talked about so we don't make you repeat yourself.
One thing: getting back to you about your water. Your quote, scheduling your install, warranty registration, and filter-change reminders if you ask for them.
We never sell, rent, or trade your information. No marketing lists, no "partners," no data brokers. The instant-estimate tool on our homepage runs entirely in your browser — it sends us nothing.
This site works without tracking cookies. If we ever add basic analytics to count visitors, it will be the privacy-respecting kind, and we'll say so here first.
Quote requests that don't become customers are deleted within a year. Customer records are kept as long as your warranty is active — that's what makes it a lifetime warranty.
Email hello@genuinewatercompany.com or call (360) 555-0199 and say "delete my info." We'll confirm when it's done — usually the same day.
— Genuine Water Co., Vancouver, WA